This is not a story about my pet cats Dyna and Tintin. They also have a cute love story that I will share some other time. J But this time its a story about the Common Admission Test(CAT). The first hurdle to reach the b-school one loves. Till 2008 this exam was conducted with paper pencil. Which means lakhs of question papers and OMR sheets were printed. And maybe an idea struck to the people organizing CAT that lets save paper and go online. After all being eco-friendly is the buzz in the air so how could CAT be behind in proving that they are also eco-friendly.
Well having an exam online has other benefits also like manual computation is not needed. With the help of the software the scores will be recorded automatically so it would lessen the burden on humans. Definitely no one is against online system.
This is a true story and the events of this story started from 9th September 2009 and the story is still going on. The registration window opened for CAT opened from 9th September and the last date of registration was 1st October. This time instead of buying a CAT brochure (bulletin) from AXIS bank; one had to purchase CAT vouchers. After that instead of filling up a OMR form with details one had to fill an online form. Also with the online system there was no need to send the form through speed post. As already mentioned the benefits of online system our data got recorded automatically. But in this registration also there were issues. A person filled Jharkhand as the native state but the online system took Andhra Pradesh as the native state. So the registrations were stopped and the dates got extended for online registration.
Somehow the registration process closed successfully. The online CAT exam was to be held in 10 days and each day there were 2 slots. During the registration people selected the suitable date and time for exam. But some of them didn’t know that the date and time selected by them wont be suitable for the CAT server and it would crash because of technical glitches. The 10 day window of exam started from 28 November 2009 and was to end on 7 December 2009. I was lucky enough to witness as to what happens when a exam gets cancelled.
Being in job I could give the exam only on weekends and I love Sundays for exam so I selected 29th November as my exam day. Though I wanted to give a little later and select 6th December but I was a little late. 29th November at 3:30 PM I took the print out of admit card to my center, Silicon Institute of Technology, Patia,
We relaxed and waited for the next announcement. It was 3 and no sign of anyone organizing the exam but only the students doing timepass. Then the tension started building up. People started roaming around and started talking about the exam. In the process I also started having conversation with the fellow candidates. I spoke to 2 girls one came from
The lady called out few names and took them to the lab. It was 3:30 PM and I was still waiting for the exam to start. The 2 girls were equally tensed as to whether their exam will happen or not. To calm them down I said that yesterday the exam started little late. Though I was also not sure as to what was happening. Finally the lady came back and we were asked to proceed to the lab and we found few familiar faces. People who had gone before us were also sitting in the lab looking at each other. Yes even their exam was not started. We were asked to occupy the seat. There was nothing to do and with the way things were going on I could sense that the exam has been cancelled.
Finally the Prometric lady announced that due to technical glitches it would take time for the exam to start. One guy from Prometric was on phone and trying to do all sorts of permutation and combination, manipulations to start up the online system. But god had other plans and all his efforts went in vein. He gave up the battle of starting the online exam. It was 4:30 and we knew that our exam has been cancelled. One guy had come from
At 5 PM the lady finally appeared again and declared that the exam has been canceled because of technical glitches. We were asked to collect our belongings. Also asked to get in touch with the CAT Prometric Helpdesk for getting the exam rescheduled. We were handed over a sorry note saying that due to technical glitches your exam could not be held.
Getting in touch with Prometric was another hard challenge. Their number was always busy so I decided to drop a mail. But these people were so busy that they could not check the mails. Wonder why then they had the contact us facility on the site when the things were to be done over phone only. CAT organizers knew that in this 10 days window it would be hard to schedule exam for everyone and extended it by a day. Finally I could get in touch with the Prometric fellows over phone and talk to them. They said that even after extending the exam for one day they would have to schedule it again sometime later. The exam was not just being rescheduled for those who could not take up the exam because of technical glitches but also those who had complained that their exam got over early because of end button. Or any other problem they would have faced during the exam.
The MBA exam communities like
Was I able to give the CAT again? Definitely I was but getting my exam rescheduled was also not easy. Immediately after the first phase got over the CAT organizers made an announcement (without any loud speaker but on their site) that they will have a second phase in January 2010. The second phase dates decided for the exam was 30th and 31st January. I kept calling helpdesk and they kept giving the same answer that it would be rescheduled. Thankfully I knew few people whose exam also got cancelled because of technical glitches. And I got the news that people have started getting their admit card.
I again called up the CAT helpdesk and this time they had a new story to tell me. According to them my lab was shifted on the same day and for them I was an absentee. For them it was true that earlier my exam was scheduled in the lab in which exam got canceled but they had again rescheduled my exam to some other lab. I was in shock with the news. I was angry, frustrated and wanted to kill the lady talking to me over phone. Still with a calm tone I said “Do you think I am fool to go and sit in the lab where the exam got canceled. If you want I have a proof that my exam got canceled. I was given a regret letter from the center.” The lady would have thought I would lose the battle and keep the phone. On hearing this now she went into a shock and said mail us a scanned copy of admit card. I said “I will mail a copy of admit card. Along with that I will attach the admit card sent to me.” She said ok fine and we kept the phone.
At lunch I came back and the first thing I did was to mail the copy of regret letter and admit card to the retake id given to me. Also immediately I called up at the helpdesk to make sure that they received my email. Once I was assured that they had got my mail I went and had my lunch. Days kept on passing and nothing was happening. 30th was near and I was in a dilemma as to how will my exam be rescheduled. Should I call up the media and tell my problem. After all a person got his exam scheduled this way. His issue was that his exam got over soon. Or should I drop a mail to HRD ministry. I don’t know why but I didn’t want tobe a celebrity on television and opted for the second option.
I dropped a mail to HRD ministry stating my problem with the proves I had for being a genuine candidate to get an exam rescheduled. Though I didn’t get any response from them as I am a common girl(aam ladki). But it sure did help me in getting my admit card as the next time I called up the helpdesk I mentioned that I have dropped a mail to the HRD ministry. The person assured me that I would get an admit card on 28th January by the evening and I did get the admit card. First it was for 31st January 10 AM but then they rescheduled it to 30th January 10 AM.
On 29th January they mailed and messaged that because of cold waves in some parts of the country the exam would start by 12 PM and we had to reach by 10 AM. With an experience last time I knew there was no need to carry anything and only took the admit card and my id proof. Though in my jacket I had a Vaseline lip guard and my scooty keys. I reached the exam center and immediately I was given a pouch to keep my things. Then I was asked to go for a security check. The lady frisked me as if I was a terrorist who had come to blow up the exam center. She asked me to put the Vaseline lip guard, the scooty keys and even my non-digital normal watch inside the packet. Keeping the watch away was too much for me. If it had calculator or any other gadgets then keeping aside would have made sense. Also what is a need of a gadget when people can memorise questions and share it across the internet.
This time I went directly into my lab. After having a seat I was called up for a face scanning and finger print check. Thankfully like in jail I didn’t have to hold a card in my hand with my name and CAT registration number written on it. Finally when the organizers were sure that no candidate is a replacement of Munna bhai at the exam center the exam started. Though a guy had to show his id prove many a times and he looked like a gunda. Wonder what was the problem with his id card. Also for one guy his mouse was not working with which he was going to bell the cat. After all the hurdles, checks and trust the exam started. Where a demo of how to give the exam was given. I wont comment on my exam as I am not sure how it went.
So many petitions signed by people, so many mails sent to the HRD ministry, so many parents complained, so many candidates complained, Orkut’s
P.S. With this I have reached my half century of blogging and hope like Tendulkar I will make a double century soon. :-)